> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Broadcasts tester guide

> Test Broadcasts in beta: what it does, the flag that turns it on, a step-by-step test run and known limitations.

**You're testing Broadcasts, a new feature in beta.** Broadcasts sends one announcement from Ravenna to many places in Slack:

* **Write once:** a notification title, a formatted message, and up to five attachments, sent as the Ravenna app or as a workspace member.
* **Reach the right people:** Slack channels, individual people, and every member of a group.
* **Send on your schedule:** send now, send yourself a test, or schedule, reschedule, and cancel.
* **Follow up:** see who received it and how they reacted, and get a ticket when a reply asks for something.

The [Broadcasts](https://docs.ravenna.ai/documentation/platform/broadcasts.md) page describes Broadcasts with its main flag on. No other flags change what you see.

| Flag | What it controls | Default |
| - | - | - |
| broadcasts | **Main flag.** All of Broadcasts: the **Broadcasts** sidebar item, its pages, and the Broadcasts API. If you can see **Broadcasts** in your workspace sidebar, it's on for you. | Off |

> [accordion] How to test
>
> **1. Draft a broadcast**
>
> Click **Broadcasts** in the workspace sidebar, then **New**. Add a notification title, type `/` to add a heading and a list, and attach a file. Leave the page and come back to check that the draft saved. See [Create a broadcast](https://docs.ravenna.ai/documentation/platform/broadcasts.md#create-a-broadcast).
>
> **2. Pick a sender and audience**
>
> In **Configure broadcast**, set **Sender** to yourself. Under **Audience**, switch between **Channels**, **Users**, and **Groups** and select one of each. Check that the message preview shows your name and that the channel list only has channels the Ravenna app has joined. See [Choose the sender and audience](https://docs.ravenna.ai/documentation/platform/broadcasts.md#choose-the-sender-and-audience).
>
> **3. Send a test**
>
> Click **Send test** and check the direct message: your name and photo as the sender, the title as the heading, the formatted message, and the attachment in the thread.
>
> **4. Schedule, then cancel**
>
> Choose **Schedule for later**, pick a time a few minutes out, and click **Schedule**. Check that the broadcast becomes Scheduled and can no longer be edited, then click **Cancel schedule** and check that it returns to Draft. See [Change a scheduled broadcast](https://docs.ravenna.ai/documentation/platform/broadcasts.md#change-a-scheduled-broadcast).
>
> **5. Send and check results**
>
> Send the broadcast now. In **Delivery details**, check that each channel and person appears with a delivery status, and that each group member got their own direct message. React to the message in Slack and check the **Reactions** count. See [Track delivery](https://docs.ravenna.ai/documentation/platform/broadcasts.md#track-delivery).
>
> **6. Reply in Slack**
>
> Reply "thanks" in the broadcast's thread, then reply with a question. Check that one ticket titled **Re:** and the broadcast title appears once the question is posted, and that it counts toward **Tickets from replies**. See [Replies become tickets](https://docs.ravenna.ai/documentation/platform/broadcasts.md#replies-become-tickets).
>
> **7. Duplicate and clean up**
>
> On the **Broadcasts** list, duplicate the sent broadcast and check that the copy opens as a draft with the same message, sender, and audience. Then select several drafts and delete them together. See [Manage broadcasts](https://docs.ravenna.ai/documentation/platform/broadcasts.md#manage-broadcasts).

> [accordion] Known limitations
>
> These work as designed. Don't report them as bugs:
>
> * Broadcasts deliver to Slack only.
> * AI agents don't reply on tickets created from broadcast replies.
> * Ravenna delivers about one message per second, so a large audience takes a few minutes to finish sending.
> * A channel only appears in the audience list after the Ravenna app is added to it in Slack.
> * The title appears in the Slack message as its heading as well as in the notification preview.
> * Sending as a person posts as the Ravenna app with that person's name and photo. Attachments then arrive as a reply in the message's thread.
> * A scheduled broadcast can't be edited. Cancel the schedule to change it.
> * Duplicating a broadcast copies its message, sender, and audience, but not its attachments.


## Related topics

- [Broadcasts](https://docs.ravenna.ai/documentation/platform/broadcasts.md)
- [Betas](https://docs.ravenna.ai/documentation/get-started/betas.md)
- [Guides](https://docs.ravenna.ai/guides/overview.md)
- [List broadcasts](https://docs.ravenna.ai/api/broadcasts/list-broadcasts.md)
- [Broadcast statistics](https://docs.ravenna.ai/api/broadcasts/broadcast-statistics.md)


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