> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Portal

> The Ravenna portal is the browser experience at app.ravenna.ai, with an agent portal for teams that work tickets and a requester portal for self-service.

The Ravenna portal is the browser experience at `app.ravenna.ai`. It serves two audiences from the same sign-in, and each audience lands in the surface built for them.

<CardGroup cols={2}>
  <Card title="Agent portal" icon="headset" href="/documentation/platform/portal/agents">
    The full workspace for organization admins and workspace members who triage, respond to, and manage tickets.
  </Card>

  <Card title="Requester portal" icon="user" href="/documentation/platform/portal/requesters">
    A friendly, self-service home where end users and guests open requests, chat with an AI agent, and track their tickets.
  </Card>
</CardGroup>

## Who sees what

Ravenna decides where you land based on your <Tooltip headline="Membership role" tip="Admin, member, or guest at the organization and workspace level" cta="Learn about roles" href="/documentation/platform/users/members">role</Tooltip>:

* **Organization admins and workspace members** open the agent portal to work tickets, configure settings, and view analytics.
* **Organization guests and members of teams they haven't joined** open the requester portal, a self-service surface for submitting and tracking requests.

Both audiences sign in through the same login and <Tooltip headline="SSO" tip="Single Sign-On through your corporate identity provider" cta="Learn about SSO" href="/integrations/sso/overview">SSO</Tooltip>. There is no separate portal login.

<Callout icon="link" color="#6B7280">
  Learn how membership roles map to access in [Members](/documentation/platform/users/members).
</Callout>