> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Link directly to your AI assistant

> Create deep links to your Ravenna AI assistant in Slack so employees reach support in one click from email, intranet, Okta, or onboarding docs.

<Tip>
  Deep links let users reach your AI assistant or support channels instantly, removing navigation friction and driving higher engagement.
</Tip>

Deep linking takes users directly to a specific feature or location in an app, skipping homepages and menus. For Ravenna, this means you can create links that open the AI assistant or a support channel with a single click.

This matters for adoption because every extra step between a user and help reduces the likelihood they'll reach out. Deep links eliminate those steps.

## Common use cases

Once you have your deep links, you can place them anywhere your users already spend time:

* **Okta portal footer** - Add a "Get Help" link that opens the AI assistant directly
* **Okta app chiclets** - Create a one-click support tile alongside other apps
* **Internal wikis and documentation** - Embed support access where users look for answers
* **Onboarding materials** - Give new hires immediate access to help
* **Email signatures** - Let every team member share a direct path to support

## Get your deep links

### Link to the AI assistant

<Steps>
  <Step title="Open Slack and find the Ravenna app">
    Look for Ravenna in your Slack sidebar under Apps.
  </Step>

  <Step title="Copy the link">
    Right-click the Ravenna app, then select **Copy** > **Copy link**.
  </Step>

  <Step title="Use the link">
    This link opens the AI assistant for anyone with access to your Slack workspace.
  </Step>
</Steps>

### Link to a public support channel

If you want to direct users to a specific support channel instead of the AI assistant:

<Steps>
  <Step title="Navigate to the channel">
    Open the public channel you want to link to in Slack.
  </Step>

  <Step title="Copy the channel link">
    Right-click the channel name in the sidebar, then select **Copy** > **Copy link**.
  </Step>

  <Step title="Share the link">
    This link works for anyone with access to your Slack workspace.
  </Step>
</Steps>

## Test your links

Before rolling out deep links widely, test them:

1. Click the link from where you plan to use it (Okta, wiki, etc.)
2. Verify it opens the correct channel or AI assistant
3. Test with a user who hasn't used Ravenna yet to confirm the experience

<Warning>
  If you encounter issues with deep links, contact [Ravenna support](mailto:support@ravenna.ai) for help.
</Warning>