> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cards

> View Microsoft Intune-enrolled device details for ticket requesters in the Ravenna sidebar, including platform, OS version, and compliance state.

Use the Microsoft Intune Requester Endpoints card to view a requester's managed devices directly in the ticket sidebar. When a user submits a ticket, the card displays their Intune-enrolled devices, giving your team immediate visibility into device status and compliance without leaving the ticket.

## Requester Endpoints

The card shows the following for each device associated with the requester:

| Field          | Description                                                                   |
| -------------- | ----------------------------------------------------------------------------- |
| Display name   | Device name as registered in Intune.                                          |
| Platform       | Operating system (Windows, macOS, iOS, Android).                              |
| OS version     | Operating system version number.                                              |
| Model          | Device model (e.g., Surface Pro 9, MacBook Air).                              |
| Last seen      | Last sync timestamp with Intune (relative time).                              |
| Serial number  | Device serial number.                                                         |
| Compliance     | Device compliance state (Compliant, Non-Compliant, In Grace Period, Unknown). |
| View in Intune | Direct link to the device in the Microsoft Intune admin center.               |

## Setup

<Steps>
  <Step title="Connect Microsoft Intune">
    Follow the [Microsoft Intune setup guide](/integrations/intune/setup) to connect your Intune tenant to Ravenna.
  </Step>

  <Step title="Enable the card">
    Go to **Settings > Organization - Cards** and activate the **Requester Endpoints** card for Microsoft Intune.
  </Step>
</Steps>

## Limitations

* Only shows devices where the requester is set as the primary user in Intune
* Devices must have synced with Intune within the retention period (typically 90 days)
* The requester must exist in your Microsoft Entra ID (Azure AD) tenant. Ravenna resolves the requester to an Entra user and looks up devices by that user's Entra ID. The requester's email and UPN do not need to match exactly.

<Callout icon="link" color="#6B7280">
  Learn more about [Intune agent tools](/integrations/intune/agent-tools)
</Callout>