> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Connect Rippling directly via API to sync employees, departments, and teams into Ravenna for personalized AI responses and group-based routing.

Connect Rippling to bring employee context into Ravenna. Synced employee data enables personalized AI responses and intelligent ticket routing based on department, role, or team membership.

<Info>
  Rippling connects directly through the Rippling API. Employee and group data syncs automatically every 24 hours.
</Info>

## What you can do

<CardGroup cols={2}>
  <Card title="Employee sync" icon="users">
    Sync employee profiles including name, email, job title, department, manager, and employment status
  </Card>

  <Card title="Group sync" icon="building">
    Sync teams and departments to enable group-based routing and access control
  </Card>

  <Card title="Employee context" icon="user-check">
    Surface employee details in tickets for personalized support and intelligent routing
  </Card>
</CardGroup>

## What data syncs

**Employee attributes:**

* Name and email (work and personal)
* Job title
* Department and team membership
* Manager relationship
* Start date and employment status
* Date of birth, gender, and country

**Groups:**

* Teams
* Departments

<Callout icon="link" color="#6B7280">
  Learn more about [setting up Rippling](/integrations/rippling/setup)
</Callout>