> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Connect Zendesk to Ravenna to sync Help Center articles into your knowledge base so AI agents reference your support content when responding to users.

Connect Zendesk to sync Help Center articles into your Ravenna knowledge base, enabling AI agents to reference your existing support content when answering user questions.

## What you can do

<CardGroup cols={2}>
  <Card title="Knowledge base sync" icon="book-open">
    Import Zendesk Help Center articles, sections, and categories
  </Card>

  <Card title="AI-powered responses" icon="sparkles">
    AI agents reference Zendesk content when answering questions in Slack
  </Card>
</CardGroup>