POST
/
ticket-messages
curl --request POST \
  --url https://core.api.ravennahq.com/api/ticket-messages \
  --header 'Content-Type: application/json' \
  --header 'x-ravenna-api-token: <api-key>' \
  --data '{
  "content": "<string>",
  "authorId": "<string>",
  "ticketId": "<string>",
  "source": "WEB",
  "slackTimestamp": "<string>",
  "slackChannelId": "<string>",
  "private": true
}'
{
  "id": "<string>",
  "content": "<string>",
  "authorId": "<string>",
  "author": {
    "firstName": "<string>",
    "lastName": "<string>",
    "email": "jsmith@example.com",
    "image": "<string>"
  },
  "ticketId": "<string>",
  "source": "<string>",
  "status": "<string>",
  "slackChannelId": "<string>",
  "slackMessages": [
    {
      "id": "<string>",
      "ts": "<string>",
      "channelId": "<string>",
      "teamId": "<string>",
      "ticketMessageId": "<string>",
      "threadId": "<string>",
      "createdAt": "<string>",
      "updatedAt": "<string>"
    }
  ],
  "deleted": true,
  "reactions": [
    {
      "id": "<string>",
      "emoji": "<string>",
      "authorId": "<string>",
      "ticketMessageId": "<string>"
    }
  ],
  "emailMessageId": "<string>",
  "emailInReplyTo": "<string>",
  "private": true,
  "createdAt": "<string>",
  "updatedAt": "<string>",
  "deletedAt": "<string>"
}

Authorizations

​
x-ravenna-api-token
string
header
required

Body

application/json

Response

200
application/json

Successful response

The response is of type object.