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Integrations Hero
Integrations Hero
Ravenna integrates with the tools modern support, IT, and operations teams rely on – from identity providers and issue trackers to incident management platforms.
These integrations are built to help you work faster, keep context front-and-center, and avoid the constant tab-switching that slows teams down.
Integrations can only be added by Organization Admin. If you do not see an integrations tab in Settings, please contact your admin.

Identity & Single Sign-On (SSO)

Ravenna’s identity provider integrations make it simple to control access, enforce security policies, and provide a seamless sign-in experience for your team.We support a range of leading SSO and identity platforms, so you can connect Ravenna to the provider you already use:
  • Okta
  • ADFS (Active Directory Federation Services)
  • Entra ID (Azure Active Directory)
  • Google Workspace
  • Keycloak
  • PingFederate
These integrations can be configured for SAML or OIDC (depending on the provider), ensuring your authentication flows match your organization’s security requirements.

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Issue Tracker Integrations: Linking Work to Action

Stay in sync with your engineering or product teams by connecting Ravenna directly to your issue tracker. Create, link, and track tickets from within Ravenna, and get status updates without leaving the platform. We integrate with:
  • Jira
  • Jira Service Management
  • Linear
When issues are resolved, Ravenna can prompt you to follow up, ensuring everyone stays informed.

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Incident Management: Rapid Response When It Matters

During an incident, every minute counts. Ravenna’s incident management integrations keep your team aligned, ensure communications are consistent, and help you move from detection to resolution faster. You can connect Ravenna with:
  • Jira Service Management (incident workflows)

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Why Integrations Matter in Ravenna

By bringing these tools into Ravenna, you create a single pane of glass for operational work. Identity integrations keep access secure and simple, while issue trackers and incident tools help you move from problem to resolution without breaking your workflow. Whether you’re managing access control, logging customer-reported bugs, or coordinating during an outage, Ravenna’s integrations give you the context and efficiency you need to work smarter.
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