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Documentation Index

Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt

Use this file to discover all available pages before exploring further.

Connect BambooHR to bring employee context into Ravenna. Synced employee data enables personalized AI responses, intelligent ticket routing based on department or role, and time-off management through workflows.
BambooHR connects through Merge.dev for unified HRIS data access. Employee and group data syncs automatically every 24 hours.

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What you can do

Employee sync

Sync employee profiles including name, email, job title, department, manager, and employment status

Group sync

Sync teams and departments to enable group-based routing and access control

Workflow actions

Check time-off balances and create time-off requests through workflow automations

Employee context

Surface employee details in tickets for personalized support and intelligent routing

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What data syncs

Employee attributes:
  • Name, email, and avatar
  • Job title and employment type
  • Department and team membership
  • Manager relationship
  • Hire date and employment status
  • Employee number
Groups:
  • Teams
  • Departments
Learn more about setting up BambooHR