This integration is in early access. Contact us to enable it for your organization.
What you can do
User lifecycle management
Create, suspend, restore, unlock, and delete users in JumpCloud
Group management
Create and delete groups, manage memberships, and check group assignments
Security resets
Reset MFA authenticators and passwords with temporary credential generation
Device lookups
Retrieve devices bound to a user with platform, OS, and encryption details
Requester device card
View a requester’s JumpCloud devices directly on the ticket sidebar
User sync
Sync user profiles with department, manager, and location data
User profile data
Ravenna syncs JumpCloud user profiles for org hierarchy, approval workflows, and dynamic values.Available fields
| Field | Description |
|---|---|
email | Primary email address |
firstname | First name |
lastname | Last name |
displayname | Display name |
jobTitle | Job title |
department | Department name |
costCenter | Cost center |
employeeType | Employee type classification |
company | Company name |
description | User description |
location | Location |
manager | User’s manager |
Using profile data in workflows
Access these fields through the user’s JumpCloud metadata when building conditions or actions:- Route approval requests based on department or cost center
- Apply different access policies by employee type
- Build location-based access rules
- Use manager relationships for approval chains