What you can do
User lifecycle automation
Create new users, suspend accounts during investigations, and restore access when approved
Group membership management
List all groups, add users to groups during onboarding, and remove users during offboarding
Password and MFA management
Reset passwords and clear MFA registrations through helpdesk or self-service workflows
User profile sync
Sync user profiles for org hierarchy, approval routing, and workflow conditions
User profile data
Ravenna syncs Microsoft Entra ID user profiles for org hierarchy, approval workflows, and workflow interpolation.Available fields
| Field | Description |
|---|---|
jobTitle | Job title |
department | Department name |
companyName | Company name |
officeLocation | Office location |
mobilePhone | Mobile phone number |
businessPhones | Business phone numbers |
city | City |
state | State or region |
country | Country |
managerId | Manager’s email address or Entra user ID (preferred for manager relationships) |
Ravenna matches users by email in the
managerId field to establish manager-employee relationships. Using email addresses ensures accurate matching across systems.Using profile data in workflows
Access these fields through the user’s Entra ID metadata when building workflow conditions or actions:- Route approval requests based on department or company
- Apply different access policies by job title
- Include contact information in notifications
- Build location-based access rules using city, state, or country
Learn more about Microsoft Entra ID workflows