GET
/
ticket-messages
Get ticket messages
curl --request GET \
  --url https://core.api.ravennahq.com/api/ticket-messages \
  --header 'x-ravenna-api-token: <api-key>'
{
  "items": [
    {
      "id": "<string>",
      "content": "<string>",
      "authorId": "<string>",
      "author": {
        "firstName": "<string>",
        "lastName": "<string>",
        "email": "jsmith@example.com",
        "image": "<string>"
      },
      "ticketId": "<string>",
      "source": "<string>",
      "status": "<string>",
      "slackChannelId": "<string>",
      "slackMessages": [
        {
          "id": "<string>",
          "ts": "<string>",
          "channelId": "<string>",
          "teamId": "<string>",
          "ticketMessageId": "<string>",
          "threadId": "<string>",
          "createdAt": "<string>",
          "updatedAt": "<string>"
        }
      ],
      "deleted": true,
      "reactions": [
        {
          "id": "<string>",
          "emoji": "<string>",
          "authorId": "<string>",
          "ticketMessageId": "<string>"
        }
      ],
      "emailMessageId": "<string>",
      "emailInReplyTo": "<string>",
      "private": true,
      "createdAt": "<string>",
      "updatedAt": "<string>",
      "deletedAt": "<string>"
    }
  ],
  "nextCursor": "<string>",
  "totalCount": 123
}

Authorizations

​
x-ravenna-api-token
string
header
required

Query Parameters

​
ticketId
string
required
​
skip
number | null
Required range: x >= 1
​
offset
number | null
Required range: x >= 0
​
cursor
string | null
​
limit
number | null
default:100
Required range: 1 <= x <= 10000
​
set
string | null
​
sortBy
string | null
​
sortDirection
enum<string> | null
Available options:
asc,
desc
​
groupBy
string | null
​
groupDirection
enum<string> | null
Available options:
asc,
desc

Response

200
application/json

Successful response

The response is of type object.