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GET
/
queues
/
{id}
Get Queue by ID.
curl --request GET \
  --url https://core.ravenna.ai/api/queues/{id} \
  --header 'x-ravenna-api-token: <api-key>'
{
  "id": "<string>",
  "name": "<string>",
  "workspaceId": "<string>",
  "workspace": {
    "id": "<string>",
    "slug": "<string>"
  },
  "prefix": "<string>",
  "emoji": "<string>",
  "system": true,
  "settings": {
    "id": "<string>",
    "aiEnabled": true,
    "respondOnMessage": "<string>",
    "respondOnMention": true,
    "allowInboundEmails": true,
    "autoCreateTickets": true,
    "autoClassify": true,
    "autoTag": true,
    "enableUserActions": true,
    "enableUserEmojis": true,
    "enableCSAT": true,
    "enableEmojiUpdates": true,
    "sendAllTicketToTriageChannel": true,
    "enableGranularSlackNotifications": true,
    "negativeFeedbackAutoCreate": true,
    "allowGuestUsers": true,
    "silentMode": true,
    "whitelistedInboundEmails": [
      "<string>"
    ],
    "whitelistedInboundDomains": [
      "<string>"
    ],
    "emailSenderName": "<string>",
    "sendBouncedEmails": true
  },
  "slackChannels": [
    {
      "id": "<string>"
    }
  ],
  "requestTypes": [
    {
      "id": "<string>"
    }
  ],
  "autoAssignees": [
    {
      "id": "<string>"
    }
  ],
  "_count": {
    "tickets": 123
  },
  "createdAt": "<string>",
  "updatedAt": "<string>",
  "deletedAt": "<string>"
}

Authorizations

x-ravenna-api-token
string
header
required

Path Parameters

id
string
required

Response

Successful response

id
string
required
name
string
required
workspaceId
string
required
workspace
object
required
prefix
string
required
emoji
string
required
system
boolean
required
settings
object | null
required
slackChannels
object[]
required
requestTypes
object[]
required
autoAssignees
object[]
required
_count
object
required
createdAt
string
required
updatedAt
string
required
deletedAt
string | null
required
I