Set up your Ravenna environment so your team can start managing requests from day one.
Follow along with our example — Acme Inc. — and mirror each step in your own Ravenna account. You’ll build your Organization and Workspace while learning exactly how Ravenna works.
What You Achieve
By the end of this guide, you have:
- An Organization created in Ravenna
- Your first Workspace ready to use
- Slack connected so requests flow in where your team already works
- Tickets ready for triage in Ravenna
- Knowledge ingested from your other Integrations
- AI Assistant personalized to your Workspace
How to Follow Along
You can choose between two formats at every stage:
Interactive Walkthrough
Step-by-Step Guide
A guided, click-through simulation that shows exactly what to do in Ravenna. Perfect if you prefer learning by doing.
A detailed written guide with screenshots, explanations, and tips. Ideal if you want to read at your own pace or reference instructions later.
When you finish, your Ravenna environment works exactly like your real team’s workflow — ready to capture and handle requests immediately.
