- Interactive Walkthrough
- Step-by-step
1
Go to Knowledge
Click Knowledge in the left sidebar.
2
Create your first folder
Click New Folder.
Name your folder, pick a color, and choose an emoji. Then click Save.
Open your new folder to continue.
3
Add a document
Inside your folder, click Add Document to open the integrations modal.
In this example, we use the Notion integration. You can choose any available integration.
4
Select Notion pages
When Notion opens, confirm you are in the correct workspace (top-right corner).Review permissions and click Select pages.
In the page picker, you can:
After selecting pages, click Allow access.
- Grant full access at the Teamspace level to index all pages.
- Limit access to specific parent pages like a single database (e.g., Knowledge inside your IT Teamspace).
- Search for individual pages.
5
Review ingested documents
Return to your Knowledge folder in Ravenna. Documents start ingesting. Track progress in the Status column.
6
Chat with your knowledge
When the Status changes to Done, test the AI.Open the Chat tab in the right sidebar. Ask a question to get answers from your documents.
For each answer you can:
- Upvote or downvote to improve results.
- Copy the response.
- Refresh to try again.
Chatting with your knowledge helps spot missing info or improve documentation formatting for better AI responses.
7
Scoping and Syncing
Go to the Details tab in the right sidebar.
Daily Auto-Sync
Enable to refresh documents in this folder automatically once per day.Scope to Channels
- Enabled: All channels with AI enabled can use this knowledge.
- Disabled: Restrict knowledge to specific channels only.
Use this for private channels or sensitive material to keep information contained.