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Connect Ravenna with Jira to configure status mappings and manage project connectivity between your service desk and development teams. Access Jira project information, issue types, and workflow states through OAuth authentication to align terminology across systems.
This is the Jira integration for Jira Software and Jira Work Management. For Jira Service Management, see the Jira Service Management integration.

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What you can configure

Status mapping

Map Ravenna ticket statuses to corresponding Jira workflow states

Project access

Access Jira projects, issue types, and status information

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Next steps

Set up Jira integration

Connect your Jira workspace using OAuth authentication and configure status mappings.