What you can do
Knowledge base sync
Import Zendesk Help Center articles, sections, and categories
AI-powered responses
AI agents reference Zendesk content when answering questions in Slack
Overview
Connect Zendesk to Ravenna to sync Help Center articles into your knowledge base so AI agents reference your support content when responding to users.
Connect Zendesk to sync Help Center articles into your Ravenna knowledge base, enabling AI agents to reference your existing support content when answering user questions.
Last modified on May 8, 2026