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Use PagerDuty actions in workflows to validate on-call membership and make routing decisions based on on-call schedules.

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Actions

Validates if a user is currently on-call for a specific PagerDuty schedule. Use this to verify on-call status before escalating tickets, route incidents to the right responders, or make conditional decisions based on on-call schedules.Common use cases:
  • Verify on-call status before escalation
  • Route incidents to on-call responders
  • Check escalation eligibility
  • Validate incident assignments based on schedules