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Use HiBob actions in workflows to check employee time-off balances and create time-off requests directly from Ravenna.

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Actions

Retrieves the current time-off balance for an employee from HiBob. Returns balances and usage across all time-off policy types.Output data:
  • Vacation balance and used hours
  • Sick leave balance and used hours
  • Personal time balance and used hours
  • Jury duty balance and used hours
  • Volunteer time balance and used hours
  • Bereavement leave balance and used hours
Common use cases:
  • Check remaining PTO before approving time-off requests
  • Display balance information in agent responses
  • Validate sufficient balance before creating time-off requests
  • Include balance details in approval workflows
Submits a time-off request in HiBob on behalf of an employee using HiBob’s native time-off API. Use this action to let employees file PTO from Slack, web tickets, or automated approval workflows without leaving Ravenna.Input fields:
  • User - Ravenna user the request is for. Ravenna resolves this to the linked HiBob employee using synced HRIS data
  • Policy Type - Time-off policy to request against (for example, Vacation, Sick). Options are pulled from your HiBob policy types
  • Start Date - First day of the time-off period
  • End Date - Last day of the time-off period
  • Approver - Optional. Ravenna user who should approve the request in HiBob. When omitted, the request is submitted with manager approval skipped
  • Description - Optional reason or note attached to the request. Supports rich text formatting (bold, lists, links) so you can include structured context for approvers
Output data:
  • requestId - HiBob time-off request ID, useful for follow-up actions or audit logging
Common use cases:
  • Submit time-off requests from a Slack or web ticket form
  • Automate PTO submissions after a manager approves in Ravenna
  • File time off as part of onboarding or leave-of-absence workflows
ExamplePair Get Time-off Balance with Request Time Off to validate balance before submitting:
Example workflow
- action: HiBob - Get Time-off Balance
  input:
    userId: {{ ticket.requester.id }}
- action: HiBob - Request Time Off
  input:
    userId: {{ ticket.requester.id }}
    hibobPolicyTypeId: Vacation
    startDate: {{ ticket.fields.start_date }}
    endDate: {{ ticket.fields.end_date }}
    approver: {{ ticket.requester.manager.id }}
    description: {{ ticket.fields.reason }}

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Semantic fields

Employee data synced from HiBob is available as semantic fields in workflows. You can reference these fields using dynamic values to personalize workflow actions. Available fields:
  • Employee name and email
  • Job title
  • Department
  • Manager
  • Hire date
  • Employment status
Learn more about building workflows
Last modified on June 18, 2026