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Documentation Index

Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt

Use this file to discover all available pages before exploring further.

Use Jira actions in to create Jira issues directly from Ravenna tickets and automate handoffs between support and engineering teams.

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Actions

Creates a new Jira issue with configurable project, issue type, summary, and description. Use information from the trigger and prior workflow steps to populate the issue.Input fields:
  • Project - The Jira project to create the issue in. Only projects accessible to the connected Jira account appear in the list.
  • Issue type - The Jira issue type to use (for example, Task, Bug, Story, or a custom type defined in the project).
  • Summary - Short title for the issue. Supports dynamic values from the trigger and prior steps.
  • Description - Detailed body for the issue. Supports dynamic values for ticket fields, message content, and AI-generated text.
Output data:
  • isSuccess - Boolean indicating whether the issue was created.
  • issueKey - The Jira issue key (for example, ENG-1234).
  • issueUrl - The full URL to the issue in Jira.
Common use cases:
  • Create a Jira issue when a ticket is categorized as a bug or feature request
  • Hand off support escalations to an engineering project automatically
  • Generate Jira tickets from form submissions that require engineering follow-up
  • Mirror incident tickets to a Jira project for post-incident tracking
Learn more about building workflows and the full set of triggers and actions.