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Agents

GET
List agents
POST
Create a new Agent
GET
Get Agent by ID
PUT
Update an existing Agent
DEL
Delete an Agent
PUT
Update an Agent's Personality (per-agent copy)

Queues

GET
List queues
POST
Create a new Queue.
GET
Get Queue by ID.
PUT
Updates an existing Queue.
DEL
Deletes an existing Queue.

Ticket

GET
List tickets for chatlog with computed fields
GET
List tickets
POST
Create a ticket
POST
Export tickets to CSV
GET
Get ticket by id
PUT
Update a ticket
DEL
Delete a ticket
POST
Move a ticket
POST
Share a ticket
POST
unShare a ticket
POST
Bulk share tickets

Tickets

GET
Ticket unread message counts

Ticket Link

GET
Get ticket links
POST
Create a ticket link
GET
Get a ticket link
PUT
Update a ticket link
DEL
Delete a ticket link

Ticket Message

GET
Get ticket messages
POST
Create a ticket message
GET
Get a ticket message by ID
PUT
Update a ticket message
DEL
Delete a ticket message

Status

GET
List statuses
PUT
Update a status
POST
Create a status
DEL
Delete a status
GET
Get status by id
GET
Get ticket counts by status

User

GET
List users
GET
Get user by id
PUT
Update a user

User Group

GET
Get user groups
POST
Create a user group
GET
Get user groups with workspace assignments (for organization-level management)
GET
Get a user group
PUT
Update a user group
DEL
Delete a user group
GET
Get a user group with users
DEL
Delete multiple user groups

webhooks

GET
List webhooks
POST
Create a new webhook
GET
Get webhook by ID
PUT
Update an existing webhook
DEL
Delete a webhook

Workspace

GET
List workspaces
POST
Create a workspaces
GET
Get a workspaces
PUT
Updates a workspaces
DEL
Deletes a workspaces

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Overview Integrations Overview

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