Why use collections
Organized structure
Group related workflows together for easy navigation and management
Team ownership
Assign collections to specific teams or departments
Visual identification
Use icons, colors, and emojis to quickly identify collections
Scalable growth
Maintain clear organization as workflow count grows
Creating collections
1
Navigate to workflows
Open Workflows from your workspace sidebar
2
Create collection
Click New Collection and provide a clear name
3
Add description
Explain what types of workflows belong in this collection
4
Customize appearance
Add an icon, emoji, or color to make the collection easily identifiable
5
Set parent collection
Optionally nest this collection under a parent for hierarchical organization
Organization strategies
Choose an organizational approach that matches your team structure and workflow needs.- By department
- By process
- By complexity
- By integration
Organize collections by team or department:Example structure:
- IT Operations
- Server Monitoring
- User Onboarding
- Security Alerts
- HR Processes
- Employee Onboarding
- Time Off Requests
- Performance Reviews
- Customer Support
- Ticket Routing
- Escalations
- CSAT Surveys
Collection hierarchy
Collections support nested structures that mirror your organization or business processes.Parent and child collections
Parent and child collections
Create hierarchical structures by nesting collections:
- Parent collections contain related child collections
- Child collections inherit context from parent
- Unlimited nesting depth supported
- Reorganize by changing parent-child relationships
Benefits of hierarchy
Benefits of hierarchy
Hierarchical organization provides:
- Logical grouping of related workflows
- Clear ownership boundaries
- Easy navigation for large workflow counts
- Flexible reorganization as needs change
Managing collections
Editing collections
Editing collections
Update collection name, description, appearance, or parent relationship at any time. Changes don’t affect workflows within the collection.
Moving workflows
Moving workflows
Move workflows between collections as processes change. Workflows retain their history and configuration when moved.
Deleting collections
Deleting collections
Deleting a collection also deletes all workflows within it. Export workflows before deletion if you want to preserve them.
Collection permissions
Collection permissions
Control who can create, edit, or delete workflows within collections based on workspace roles and permissions.
Best practices
Use descriptive names
Use descriptive names
Choose names that clearly indicate the collection’s purpose. Avoid vague names like “Misc” or “Other” that become catch-alls.
Document ownership
Document ownership
Indicate which team or person owns each collection in the description. This clarifies who maintains workflows within.
Keep hierarchy shallow
Keep hierarchy shallow
Limit nesting to 2-3 levels deep. Deeper hierarchies become difficult to navigate and maintain.
Review regularly
Review regularly
Quarterly review collections to remove unused ones, consolidate similar collections, and update descriptions as processes evolve.
Start simple
Start simple
Begin with a simple structure and add complexity only as needed. It’s easier to split collections than merge them later.