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Approvals let you gate ticket progress behind one or more approval decisions. Add approvers to a ticket, choose a policy that determines when the approval is satisfied, and track the outcome across web and Slack. Approvals use a rounds-based system where each round has its own approvers and policy. Rounds run in sequence, so the next round only activates after the previous one completes. A single round covers simple use cases, while multiple rounds support multi-stage workflows like manager approval followed by security review.
Last modified on May 25, 2026