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Ravenna Docs

Introduction

Quickstart

Overview

Knowledge

Answers

Personality

Summaries

Setup

Assistant

Tickets

Ticket Mirror

Triage

Emojis

App Home

Slash Command

Shortcuts

Analytics

Applications

CMD+K

CSAT

Custom Fields

Due Dates

Email

Links

Members

Notifications

Priorities

Private Notes

Queues

Relations

Request Types

SLAs

Snooze

Statuses

Teams

Ticket Roles

Get tickets

Create a ticket

Get ticket by id

Update a ticket

Delete a ticket

Move a ticket

Share a ticket

unShare a ticket

Archive a ticket

Get ticket messages

Create a ticket message

Get a ticket message by ID

Update a ticket message

Delete a ticket message

Get current user

Get users

Get user by id

Update a user

Welcome to the home of your new documentation

Start building awesome documentation in under 5 minutes

Development

Text, title, and styling in standard markdown

Markdown Syntax

Code Blocks

Add image, video, and other HTML elements

Images and Embeds

Mintlify gives you complete control over the look and feel of your documentation using the mint.json file

Global Settings

The navigation field in mint.json defines the pages that go in the navigation menu

Navigation

Reusable, custom snippets to keep content in sync

Reusable Snippets

Example section for showcasing API endpoints

Returns all plants from the system that the user has access to

Get Plants

Create Plant

Deletes a single plant based on the ID supplied

Delete Plant

Get Started

Ravenna AI

Slack Ticketing

Platform

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