app.ravenna.ai. It serves two audiences from the same sign-in, and each audience lands in the surface built for them.
Agent portal
The full workspace for organization admins and workspace members who triage, respond to, and manage tickets.
Requester portal
A friendly, self-service home where end users and guests open requests, chat with an AI agent, and track their tickets.
Who sees what
Ravenna decides where you land based on your :- Organization admins and workspace members open the agent portal to work tickets, configure settings, and view analytics.
- Organization guests and members of teams they haven’t joined open the requester portal, a self-service surface for submitting and tracking requests.
Learn how membership roles map to access in Members.