Skip to main content
Access your Ravenna dashboard directly in Slack through the App Home tab. View tickets, create requests, and manage work without switching between tools.
Ravenna App Home interface

​
Access App Home

Click the Ravenna app in your Slack sidebar. The Home tab opens by default with your personalized ticket dashboard.

​
Create tickets

Anyone can submit tickets from the App Home tab. Click Create Ticket to open the submission modal.
Create ticket button
The create ticket modal uses your workspace’s configured and custom fields.

​
View modes

Your App Home experience depends on your role and selected mode.

​
Member mode

Workspace admins and members see member mode by default with full workspace capabilities.Filter tickets
Workspace filters
Filter tickets by:
  • Workspace: Choose which workspace’s tickets to view (shows only workspaces where you’re a workspace admin or member)
  • Custom views: Access all table views configured for that workspace
Custom views selector
Custom you create in Ravenna sync automatically to your Slack App Home.
Available views

Workspace views

Workspace views
View tickets from specific channels with full filtering.
Personal views
Access personal views while viewing workspace data:
  • My Tickets: All tickets you created
  • Assigned to Me: Tickets assigned to you
  • My Approvals: Tickets awaiting your approval
  • Resolved Tickets: Your completed tickets
Switch to requester modeClick View as Requester to switch to the simplified requester experience. The button changes to View as Member so you can switch back.
Learn more about and permissions.
Each ticket includes a link to its original source.
Ticket source link
Click the link to open the original Slack thread or the ticket in the Admin.
Last modified on July 20, 2026