Skip to main content
Device management integrations sync their devices into Assets on a schedule. Each device is linked to the Ravenna user whose email matches the device’s user in the source system, so you always know who holds what. Devices without a matching user sync unassigned.

Supported integrations

Jamf Pro

Computers and mobile devices, every 12 hours.

Fleet

Every host Fleet still sees, every 6 hours.

Iru

Every device that hasn’t been removed, every 6 hours.

Microsoft Intune

Every managed device, every 12 hours.

Omnissa

Enrolled devices, every 12 hours.
Each integration creates one asset type per platform in your inventory, such as Jamf Mac or Intune Windows. See each integration’s page for its type names, how it matches devices to people, and anything specific to it.

Set up device sync

1

Connect the integration

Connect Jamf Pro, Fleet, Iru, Microsoft Intune, or Omnissa from its setup guide. Connecting doesn’t start asset sync.
2

Turn on asset sync

Asset sync is off by default for every device integration. In Settings > Integrations, open the integration, select Configure on the connection, add Asset under Sync scopes, and save. Select Resync to run the first sync now.
Sync scopes is in early access (integration-sync-capability-toggle) and is on by default. If you don’t see Sync scopes under Configure, it isn’t on for your organization yet, and asset sync can’t be turned on. Contact your Ravenna representative.
3

Link the synced asset types

Synced asset types start with no linked workspaces, so their assets only appear in Settings > Organization - Assets. Open each type and select the workspaces that should see it. See Asset types.
4

Map fields (optional)

Select Configure Asset Mapping on the connection to choose which source fields land in which asset fields. See each integration’s asset sync page.
Field mapping is in early access (ASSET_FIELD_MAPPING) and is off by default. If you don’t see Configure Asset Mapping on the connection, it isn’t on for your organization yet. Until it is, each sync adds the source’s fields to the asset type automatically, named after the source fields. Once you save a mapping, only the fields you mapped keep syncing.
5

Check the matches

Filter the assets list by Source to see what synced, and by Assignee to spot devices that synced unassigned.

How matching works

Each device is linked to the Ravenna user whose email matches the device’s user in the source system.If your organization has more than one email domain, a device email on an alias domain also matches the user with the same address on your primary domain. For example, a device assigned to jordan@alias.com links to jordan@example.com.

What each sync changes

Last modified on November 13, 2026