Ravenna makes it easy for you to leverage your existing Knowledge Base content to power AI answers directly in Slack. First, you’ll need to connect a Knowledge source and import your documents.

Head over to the Knowledge tab in the left Nav, and click the Create button to add a new folder.

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Adding Documents

Once your folder is set up, click “Add Documents” in the top right to start importing your content.

Select your Knowledge source, and you’ll be guided through an authentication flow to grant Ravenna access to your content.

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Knowledge Sources

Ravenna supports multiple knowledge sources to help you centralize your organization’s information:

Slack

Import messages and threads from your Slack channels.

Notion

Sync your Notion pages and databases.

Google Drive

Import documents from Google Drive.

Confluence

Sync your Confluence spaces and pages.

Coda

Import your Coda documents and pages.

Website

Import content from public websites.

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Chat Panel

Once your content is imported, you can experiment with Ravenna AI in our Chat Panel. Click on Chat on the top right of the KB Documents screen to open the chat panel. You can ask Ravenna anything related to the content you have imported.

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Auto Sync

Ravenna supports syncing your knowledge on a daily basis. You can turn off auto-sync for your Knowledge Folder in the “Auto-sync” section of the Details panel.

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Connect to Queues

By default, Knowledge Folders are accessible to answer questions from any channel the Ravenna AI is in. If you want this knowledge to only be accessible to Ravenna in certain channels, then turn off the “Scope to all Queues” setting and select the specific Queue you want to associate with your knowledge.