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    Ravenna AI

    Overview

    Ravenna is your AI-powered help desk that makes answering employee questions less painful and more efficient. Think of it as your team’s digital Swiss Army knife for support.

    We’ve sprinkled AI magic throughout the platform to make your life easier. Here’s what you can do:

    Knowledge

    Import knowledge for your existing knowledge base.

    Answers

    Get smart, contextual answers to support tickets.

    Assistant

    Meet your new Slack buddy who actually knows stuff.

    Personality

    Make your bot feel like one of the team.

    Summaries

    Skip the reading, get the TL;DR version.

    Tag

    Let AI organize your tickets (because who likes manual tagging?).

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    Responses are generated using AI and may contain mistakes.