Ravenna AI
Overview
Ravenna is your AI-powered help desk that makes answering employee questions less painful and more efficient. Think of it as your team’s digital Swiss Army knife for support.
We’ve sprinkled AI magic throughout the platform to make your life easier. Here’s what you can do:
Knowledge
Import knowledge for your existing knowledge base.
Answers
Get smart, contextual answers to support tickets.
Assistant
Meet your new Slack buddy who actually knows stuff.
Personality
Make your bot feel like one of the team.
Summaries
Skip the reading, get the TL;DR version.
Tag
Let AI organize your tickets (because who likes manual tagging?).