Anyone can submit a new ticket from the Ravenna Home tab. Simply click on the ‘Create Ticket’ button, and you’ll be presented with modal that allows you to submit your ticket.
Each ticket displayed in the Home tab includes a direct link to its original Slack thread. This allows you to:
Review the full conversation history
See all related messages and context
Continue the discussion where it started
The Ravenna Home tab brings the power of the Ravenna dashboard directly into Slack, making it easier than ever to manage and respond to your requests while maintaining your workflow.