Ravenna makes it easy for you to leverage your existing Knowledge Base content to power AI answers directly in Slack. First, you’ll need to connect a Knowledge source and import your documents.

Head over to the Knowledge tab in the left Nav, and click the Create button to add a new folder.

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Adding Documents

Once your folder is set up, click “Add Documents” in the top right to start importing your content.

Select your Knowledge source, and you’ll be guided through an authentication flow to grant Ravenna access to your content.

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Notion

Notion’s document picker lets you choose which pages and sub-pages to import. Note: Notion’s picker only shows two levels of page depth, so we’ll import all sub-pages for your selected pages. Don’t worry - you can always remove unwanted pages later, and Ravenna will skip them during future syncs.

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Google Drive

Google Drive’s picker is pretty straightforward - you can drag to select multiple docs or use cmd+click (or ctrl+click for Windows folks) to pick and choose.

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Confluence

Confluence keeps things simple - no picker needed! Just provide two pieces of information:

We’ll import all documents from your specified space. Like with Notion, you can remove unwanted pages later, and they’ll be skipped during future syncs.

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Coda

Coda’s approach is similar to Confluence - just two pieces of information needed:

  • Doc Id - The ID of your Coda document
  • API Token - Your Coda cloud API token

We’ll import all sub-documents from your specified doc. As always, you can remove unwanted pages later, and they’ll be skipped during future syncs.

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Website

Want to import content from a public website? Just drop in the URL, and we’ll handle the rest. Note: Website crawling isn’t supported yet, but it’s on our roadmap (we’re working on it, promise!).

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Chat panel

Once your content is imported, you can experiment with Ravenna AI in our Chat Panel. Click on Chat on the top right of the KB Documents screen to open the chat panel. You can ask Ravenna anything related to the content you have imported.

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Auto Sync

Keep your documentation fresh with automatic updates. In the Folder detail panel on the right, choose your preferred “Auto-sync” schedule. Currently, you can choose between Daily or Off.

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Queue Scoping

By default, your Knowledge is available to all Channels in your workspace. Need to keep certain knowledge private to specific channels? No problem!

Just turn off the “Scope to all Queues” setting and select the Queue you want to associate with your knowledge.